Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center incorporated into Web-Wizards’s Website Control Panel features a selection of help articles and frequently asked questions. Aimed at solving any common problem that you may stumble upon, they are contributed by our support team of seasoned technicians.

  • Top quality support service

  • Instructional Videos

  • If you’d like to watch how a task is achieved or how an issue is solved, rather than just reading about it, then take a look at our collection of instructional video tutorials. They cover a variety of topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 customer support service and come with a sixty–minute ticket response guarantee. Our professional technical support engineers will be at your disposal 24x7 and will fix any issue that you may encounter within less than 1 hour after the technical support ticket submission. In the majority of instances, an answer will be provided to you within 20 minutes.