1 hour ticket response
Timely assistance is our highest concern and this is the reason why we’ve got a team of skillful technical support engineers who are ready to offer a quick answer to any question that you may have. Just open your helpdesk ticket from your Website Control Panel and we will respond within one hour at the latest. Actually, we strive hard and aim for a twenty–minute response time.
A Premium–Quality Client Care Service
Our technical support team representatives possess enormous experience in the Linux cloud web hosting packages arena and are proficient enough to supply a swift answer to your problem. If, however, the issue at hand is not within the competency of a customer service technician, the support ticket will be sent to a programmer or system administrator for additional assistance.
An Easy–to–Browse Help Section
In the Website Control Panel you’ll find an easy–to–navigate Help section where you can get quick hints on how you can use our services. You can find the answers to your queries in the F.A.Q. library, see more hints in the web hosting account administration articles or check out our instructional video tutorials.