If your hosting company provides live chat support, you are able to talk to a representative live and find out useful information or get a problem resolved in a timely manner. The main advantage of using chat instead of calling to consult with a live person is that you will need only a computer with web access, so you won't pay any fees in case you are in another country or state. In addition, it is easier to copy and paste details for example domain names, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the telephone. The live chat is also a much quicker approach to contact the hosting provider's support team compared to using a ticketing system. Last, but not least, when some trouble needs more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, therefore you will not waste time - something that's not possible when you're on the telephone.

Live Chat Support in Cloud Web Hosting

We supply a live chat assistance service for all Linux cloud web hosting packages that we offer and we will help you with almost everything in real time. If you don't have an account with our company yet, we'll be able to give you more info about the packages in order to help you to get the most suitable package. If you are an active customer, we are able to help you with any billing or general matter and with various common technical troubles, for example an email address installation in a desktop email client. If you cannot give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat is the best way to get in touch with us. Needless to say, some problems need additional time to investigate and test, so you'll need to open a support ticket to our technicians, still, we can save you time and assist you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with our Linux semi-dedicated packages, you will be able to get the the right answers for any questions you may have or get a lot of issues taken care of in no time. Our chat service is accessible each and every day, thus you're able to get in touch with a representative even on holidays and weekends. If you're unsure which package would be better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you may come on the live chat before purchasing anything. In case you're an active customer, you can receive more info about billing issues, account settings as well as various common technical troubles you may encounter, for example in case you can't install an e-mail account in a client on your computer. The live chat will save you plenty of time regardless where you are or when you contact us.