Phone Support in Cloud Web Hosting
Because we have live telephone support 14 hrs a day, you will be able to get in touch with us and talk with our customer support representatives to get more information about any of the Linux cloud web hosting packages that we offer and ensure that our servers match the system requirements for your sites prior to you buying anything. For your benefit, we have phone numbers on 3 different continents so you're able to call the one closer to you - in the USA, the United Kingdom or Australia. If you are already an existing customer, you will be able to phone us about general and billing matters, and about some tech ones. If the situation is strictly technical or it needs longer time to handle, you will have to employ our ticketing system, that will allow both you and our tech support crew to track the information supplied by either side.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we supply. Since some issues are more complex and time-consuming, you may need to open a ticket if you experience such an issue, still for all the billing, general or small-scale technical issues you can always give us a call and we will assist you right away in order to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you're able to find out if you can host your websites on our high-tech cloud platform or you can get any other general info about our semi-dedicated solutions. We now have local numbers in the United States, the United Kingdom and Australia as well as a global number, therefore you'll be able to call the one which is nearer to your location.